Welcome to www.realestateinvestar.com.au, the website and online service provided by Real Estate Investar Australia Pty Ltd ("Real Estate Investar,", “MRI”, "we" or "us").

This page explains the terms by which you may subscribe to our website, online tools and software (collectively the "Service").

Please read these terms and conditions carefully to ensure you fully understand each provision. By subscribing to membership of and using the Service, you signify that you have read, understood and agree to be legally bound by these Terms and Conditions, and to the collection and use of your information as set forth in the Real Estate Investar privacy policy.    

If you don't agree with any of these terms, you must not use the Service or website.

We may, from time to time, at our discretion, update these terms and conditions, so you should review this page periodically.  Your continued use of the service following the updates to the terms and conditions shall signify your acceptance of these terms and conditions.

Membership

  • Day 1 is the start date of your membership to the Service, and you will be charged the initial payment amount based on the membership option and contract term selected.
  • You will be emailed your login and password details shortly after your payment clears. To view invoices and payment information access the My Account area with your login details.

  • All memberships to the Service are ongoing until cancellation is processed.  To cancel a membership (which requires a minimum of 14 days’ notice), please contact the Customer Success Team by sending an email to info@realestateinvestar.com.au.
  • Unless stated otherwise all prices include GST and are in Australian currency.
  • If you do not live in Australia, the supplies will be an export supply and are GST-Free so exclude GST.

Promo Codes 

Where you have used a PROMO CODE upon signup, the PROMO CODE applies to all payments unless specified otherwise. 

Membership Options

Starter Membership

Signing up for Starter Membership gives you access to our Investar Search, Property Analyser and Portfolio Tracker tools for the duration of your membership.

Professional Membership

Signing up for Professional Membership gives you access to our Investar Search, RP Data (formally known as RP Data Professional), Property Analyser and Portfolio Tracker tools for the duration of your membership.

Advanced Membership

Signing up for Advanced Membership gives you access to our Investar Search, RP Data (formally known as RP Data Professional), Property Analyser and Portfolio Tracker tools for the duration of your membership.

You will also receive Archistar membership on a monthly basis but can remove this at your discretion according to the 14 days’ cancellation terms above.

Contract terms

1. Month to month

You agree to be charged an initial payment of 

  • $99 for Starter Membership or
  • $149 for Professional Membership or
  • $248 for Advanced Membership

immediately on day 1 of your membership, and then the same amount on the same calendar day each following month for ongoing membership access to the Service.

All memberships to the Service are ongoing until cancellation is processed.

A minimum of 14 days’ notice is required to cancel. To request cancellation of your membership please email info@realestateinvestar.com.au.

Month to month membership fees are charged in advance for every month or part thereof that you are a member. 

No refunds will be given.

2. 12 Month Contract with Upfront Payment

You agree to be charged an upfront payment of 

  • $990 for Starter Membership or
  • $1,490 for Professional Membership or
  • $2,480 for Advanced Membership

immediately on day 1 of your membership, for 12 months membership access to the Service.

At the end of the 12-month period (and all consequent 12 months periods), you will be charged a further

  • $990 for Starter Membership or
  • $1490 for Professional Membership or
  • $2,480 for Advanced Membership

For 12 additional months membership access to the Service.

A minimum of 14 days’ notice is required to cancel. To request cancellation of your membership please email info@realestateinvestar.com.au

No refunds will be given.

3. 24 Month Contract with Upfront Payment

You agree to be charged an upfront payment of 

  • $2,490 for Professional Membership

immediately on day 1 of your membership, for 24 months membership access to the Service.

At the end of the 24 -month period (and all consequent 24 months periods), you will be charged a further

  • $2,490 for Professional Membership

For 24 additional months membership access to the Service.

A minimum of 14 days’ notice is required to cancel your membership. To request cancellation of your membership please email info@realestateinvestar.com.au

No refunds will be given.

Customer Success Support

Support is included in your membership fee to the Service.

The support team can assist you with using the tools, services and products available within your membership along with your membership and accounts.  Customer Success support however does not provide any specific financial, real estate or investment advice.

We accept online questions at www.realestateinvestar.com.au by live chat or by email on info@realestateinvestar.com.au.

Email and live chat services will be provided between 8:30am - 5pm AEST Monday to Friday, excluding public holidays.

Online responses are provided during phone support hours only, and we attempt to respond to online support questions within one business day, although in practice our response times are much faster. 

We do not however, guarantee any specific response times for online questions.

Cotality (formally known as CoreLogic RP Data) Permitted Purpose

Real Estate Investar memberships including RP Data are only for individuals and not businesses (for example: real estate agents, development companies or mortgage brokers). Members must use RP Data for personal investment purposes only. 

Archistar

ArchiStar is an optional add on product (charged separately for Starter and Professional membership) gives you access to zoning, development feasibility and other map-based functions/overlays of the Archistar platform (provided by Archistar Property).

Archistar membership fees are charged in advance ($99 including GST) for every month or part thereof that you are a member (except when part of the Advanced membership). 

Archistar membership is ongoing until cancellation is processed.

A minimum of 14 days’ notice is required to cancel the Archistar membership. To request cancellation of your membership please email info@realestateinvestar.com.au.

No refunds will be given.

Changing Your Membership Products

From time to time you may wish to change your membership product selections.  This is possible where you are not within your minimum term contract.  
 
Where the change of product incurs additional fees, these will be processed and paid immediately.

No refunds will be given.

Continuous Service Membership

Memberships are continuous. This means that once you have become a subscribing member, you accept that your membership will be automatically renewed from one period to the next and your credit/debit card will be charged based on the membership package (annual, monthly, etc.) you have chosen. By purchasing a membership you confirm that you are the holder of the payment card or account from which payment will be taken, and/or are authorised to use that payment card or account for the transaction and any renewals.

Cancellation of Your Membership

If you pre-pay one or two years upfront, there are no refunds for early cancellation.

To cancel your membership (which requires a minimum of 14 days’ notice), please contact the Customer Success Team by sending a cancellation email to info@realestateinvestar.com.au.

If you do not let us know that you wish to cancel your membership as set out above, the payment for the renewal period of the membership is still payable and will still be processed on the renewal date.

Registration Information

As part of the registration process, you will be provided with a login and password. You must provide Real Estate Investar with accurate, complete and updated registration information. Failure to do so will result in a breach of these Terms. You understand that you may not (i) select or use a name of another person with the intent to impersonate that person; (ii) use the rights of another person without authorization; or (iii) use a name that is offensive to a reasonable person.

You must immediately notify us by regular mail or by email at info@realestateinvestar.com.au of any known or suspected unauthorised use(s) of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or credit card information. You are responsible for maintaining the confidentiality of your password. You will never be required to reveal your password to any representative or agent of Real Estate Investar. 

You are responsible for all usage or activity on the Website via your account. Distribution of your password to others for access to the Website or Service is expressly prohibited and shall constitute a breach of these Terms. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your account, at our sole discretion, and you may be referred to appropriate law enforcement agencies.

Legal Terms and Conditions

The following Legal Terms shall apply to you based on your residency:

 

Your Residency:

Terms and Conditions

If You live in Australia

https://www.mrisoftware.com/termsandconditionsanz

If You live in New Zealand

https://www.mrisoftware.com/termsandconditionsnz

If You live anywhere else

https://www.mrisoftware.com/termsandconditions

 

Privacy

Your use of the MRI Services is governed by MRI Privacy Policies. You can view MRI’s general privacy policy here Privacy Policy - MRI Software. By using the MRI Services, you consent to allow MRI and its affiliates and subprocessors to receive and process your information for any legitimate business purpose. You can find a list of all of MRI’s Subprocessors - MRI Software here. Furthermore, you agree to provide any additional consents, documentation, licenses, modifications to this agreement, or the like in order to enable MRI to remain in compliance with applicable privacy law. You acknowledge and agree that transmission of information over the internet is never completely private or secure. MRI shall use reasonable efforts to protect the privacy of the information that you transmit. However, you understand that any information you send to the Site may be read or intercepted by others, as is a risk with all use of the internet.

Except in respect of liability that cannot be limited or excluded under applicable law, you acknowledge that you have not relied on any representation, warranty, condition or undertaking apart from those (if any) expressly set out herein.

Third Party Terms

Cotality (formally known as CoreLogic RP Data)

The additional Cotality (formally known as CoreLogic RP Data) terms also apply in every case (which together constitutes a single legally binding document (Licence).

  • The Product Schedule (or Product Schedules as the case may be).
  • Part A - Terms and Conditions | Cotality
  • Parts B onwards - The Product Module/s relevant to CoreLogic Services and any Special Terms that apply.
  • If you have provided credit card details on the CoreStore, Part K below applies.
  • If you have provided direct debit details on the CoreStore, Part L below applies.

Those terms supersede any other agreement, whether verbal or written, by any person, sales agent or sales distributor of CoreLogic. In the event of a conflict between these Terms and Conditions and the Licence, these Terms and Conditions shall apply.

Archistar 

The below terms only apply while you have an active Archistar membership, this is an optional paid add on to the Professional membership and RP Data professional membership:

In the event of a conflict between these Terms and Conditions and the Licence, these Terms and Conditions shall apply. 

Contact us

CONTACT US

E-mail Address

Australia: info@realestateinvestar.com.au
003-new-email-outline

E-mail Address

New Zealand: info@realestateinvestar.co.nz

Address

333 George St, Sydney NSW 2000